These Terms and Conditions govern the use of the website and the booking of services provided by Gold Limousine Services.
By accessing our website or booking any service, you agree to comply with and be bound by the following terms.
Company Name: Gold Limousine Services
Email: contact@goldlimousineservices.com
Phone: +41 78 889 74 94
Our services include, but are not limited to:
Private chauffeur services
Airport transfers
Luxury limousine services
VIP transportation
Hourly chauffeur service
Long-distance private transfers
Bookings can be made through:
our website
email
telephone
A reservation is considered confirmed only after receiving an official confirmation from our company.
The customer is responsible for providing accurate information when making a reservation, including:
pickup date and time
pickup and drop-off locations
flight number (for airport transfers)
number of passengers
luggage details.
The following cancellation conditions apply to all bookings:
Cancellations made less than 7 days before the scheduled service date are non-refundable.
Flight cancellations do not qualify for a refund.
Any modification to a reservation is subject to availability.
If the passenger fails to appear at the pickup location (No-Show), the full amount of the booking will be charged.
For airport transfers:
We monitor flight arrivals to adjust the pickup time when possible.
1 hour of waiting time is provided free of charge after the aircraft lands.
After this period, additional waiting time will be charged according to our standard rates.
In the event of a flight delay, the chauffeur may wait up to 3 hours maximum.
After this time, the booking may be considered cancelled and charged in full.
All prices are communicated during the booking process and confirmed by email.
Payment may be made by:
credit/debit card
bank transfer
online payment
or other agreed payment methods.
Prices may vary depending on:
distance
vehicle category
waiting time
additional services requested.
While we strive to provide reliable and punctual services, Gold Limousine Services cannot be held responsible for delays or disruptions caused by circumstances beyond our control, including but not limited to:
traffic conditions
road accidents
weather conditions
police checks
force majeure events.
Passengers must behave respectfully towards the chauffeur and the vehicle.
The company reserves the right to refuse or terminate a service if:
passenger behavior threatens safety
passengers damage the vehicle
passengers fail to follow safety instructions.
Any damage caused to the vehicle will be charged to the customer.
During the booking process, we may collect personal data such as:
name
phone number
email address
pickup address
flight information.
This data is processed in accordance with:
the Swiss Federal Act on Data Protection
the General Data Protection Regulation
Your personal data is used only for:
booking management
communication with customers
service improvement.
Customers have the right to:
access their personal data
request correction of their data
request deletion of their data.
Requests can be sent to:
contact@goldlimousineservices.com
The company reserves the right to update or modify these Terms and Conditions at any time to reflect changes in legal requirements or business operations.
The terms applicable are those in effect at the time of the booking.
These Terms and Conditions are governed by Swiss law.
Any disputes arising from the use of our services shall be subject to the jurisdiction of the competent courts in Switzerland.
Anglais 
Francais