Privacy Policy

Privacy Policy

This Privacy Policy explains how Gold Limousine Services collects, uses, and protects your personal data when you use our website or book our services.

We are committed to protecting your privacy and ensuring that your personal information is handled securely and transparently.

1. Company Information

Company Name: Gold Limousine Services
Email: contact@goldlimousineservices.com

Phone: +41 78 889 74 94

If you have any questions about this Privacy Policy or how we process your personal data, you may contact us using the information above.

2. Personal Data We Collect

When you use our website or make a reservation, we may collect the following personal information:

Full name

Email address

Phone number

Pickup and drop-off address

Flight number (for airport transfers)

Booking details

IP address

Browser and device information.

This information is necessary to provide our chauffeur and transfer services.

3. How We Use Your Data

Your personal data may be used for the following purposes:

Processing and managing reservations

Communicating with customers regarding bookings

Providing customer support

Improving our services and website

Marketing and advertising campaigns

Fraud prevention and security.

4. Legal Basis for Processing Data

Your personal data is processed based on the following legal grounds:

Performance of a contract (reservation and transport services)

Legitimate interest in improving our services

Compliance with legal obligations

Consent where required.

Data processing complies with:

the Swiss Federal Act on Data Protection

the General Data Protection Regulation.

5. Cookies Policy

Our website uses cookies to improve the browsing experience and analyze website traffic.

Cookies are small text files stored on your device when visiting our website.

We use the following types of cookies:

Essential Cookies

These cookies are necessary for the proper functioning of the website.

Analytics Cookies

These cookies allow us to analyze website usage and improve performance using Google Analytics.

Advertising Cookies

Advertising cookies may be used by Google Ads to display relevant ads to users who previously visited our website.

Users may accept, reject, or manage cookies through the cookie consent banner displayed on the website.

6. Google Analytics

Our website uses Google Analytics, a web analytics service provided by Google.

Google Analytics uses cookies to collect information such as:

pages visited

time spent on the website

geographic location (approximate)

device type.

This data helps us understand how visitors interact with our website and improve the user experience.

You can opt out of Google Analytics tracking by installing the browser add-on provided by Google.

7. Google Ads

We use Google Ads to advertise our services and measure advertising performance.

Google Ads may use cookies to:

display personalized advertisements

track conversions

analyze advertising effectiveness.

These cookies help us understand whether visitors who click on our ads complete a booking on our website.

8. Data Sharing

We do not sell, rent, or trade your personal information.

Your personal data may be shared only with:

trusted service providers

payment processors

technology providers necessary for website operation.

All partners are required to comply with strict data protection standards.

9. Data Retention

Personal data is retained only for as long as necessary to fulfill the purposes described in this policy, including:

booking management

legal and accounting obligations

customer service.

10. Your Rights

Under the General Data Protection Regulation and Swiss Federal Act on Data Protection, you have the right to:

access your personal data

correct inaccurate data

request deletion of your data

object to certain data processing

request restriction of processing.

To exercise your rights, please contact us at:
contact@goldlimousineservices.com

11. Data Security

We implement appropriate technical and organizational measures to protect personal data against:

unauthorized access

accidental loss

misuse or disclosure.

However, no online system can guarantee complete security.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or improvements to our services.

The updated version will always be published on this page.

13. Contact

If you have any questions about this Privacy Policy or your personal data, please contact:

Gold Limousine Services
Email: contact@goldlimousineservices.com

Phone: +41 78 889 74 94